About TUSO

How we work

From job initiation, to execution, through to after care, TUSO ensures each customer journey is as efficient and cost effective as possible.

Initial calls are answered by our friendly call centre team, who will allocate your enquiry to our technical planning and appointing department. An appointment will be arranged for one our specialised managers to visit your property to provide a free non-obligatory quote for your repair or replacement. Once the quote is accepted, we will arrange for a highly trained field crew to attend on your chosen day to fix the problem. You will be updated every step of the way, from en-route updates to repair specifics.

Whether you are a large regulated corporation or a domestic client, TUSO ensures all work is tailored to suit each customer’s needs.